Privacy Policy

Last updated: October 9, 2026

Template draft — have this reviewed by a qualified lawyer before launch. Replace bracketed placeholders such as [Company legal name] and [address].

This Privacy Policy explains how [Company legal name] ("Cellotel") collects and uses personal information through cellotel.com and the Cellotel Service.

1. Information we collect

• Website and demo requests: name, company, email, phone number and the details you submit.
• Account data: business and billing details, KYC documents, user logins.
• Service data: call detail records, call recordings, lead lists and dispositions that our clients upload or generate. We process this data on behalf of our clients, who control it.
• Technical data: IP addresses and server logs used for security and abuse prevention.

2. How we use it

To provide and secure the Service, respond to demo requests, bill, provide support, meet carrier and legal obligations (including traceback requests), and enforce our AUP. We do not sell personal information.

3. Sharing

With service providers we rely on (hosting, telecom carriers, payment and email providers), with authorities where legally required, and in a business transfer.

4. Retention

Recordings and call data are kept for the retention period agreed with the client or as the client configures, then deleted. Account and billing records are kept as required by law.

5. Security

We use access controls, encrypted connections (HTTPS), firewalls and backups to protect data. No system is perfectly secure.

6. Your choices

You may request access to, correction or deletion of your personal information by emailing info@cellotel.com. If your data is in a client's lead list, please contact that client; we'll assist them.

7. Changes

We will post updates on this page with a new "last updated" date.