Your outbound team, dialing in minutes — not weeks.
Cellotel gives you a fully-managed predictive dialer built on VICIdial, with US phone numbers, local-presence caller ID and compliance controls set up for you. Upload your leads, log your agents in, start calling.
- No hardware or software to install
- Month-to-month seats
- Setup handled by our team
Real-time report · Campaign SALES01● Live
Illustrative preview — not live data.
Everything an outbound floor needs
The proven open-source VICIdial engine, hosted, configured and maintained for you, plus the numbers and carrier to run it.
Predictive, progressive & ratio dialing
Pick the dial method per campaign. Predictive mode paces calls automatically against your abandon-rate target; ratio and progressive modes give you manual control.
Lead upload by CSV
Drag in a CSV or Excel file, map the columns and start calling. Separate lists per campaign, with status and recycling rules.
Live real-time reports
Watch agents, calls in progress, drop rate and dispositions update live. Export call and agent performance reports any time.
Call recordings
Record every call or only selected campaigns. Search and play back recordings from the admin panel for QA and training.
Local-presence caller ID
Automatically show a caller ID that matches the area code of the person you're calling, using numbers you own on your account.
Agent seats that scale
Add or remove agent seats month to month. Agents work from any browser with a softphone or SIP phone — no installs on their PCs.
US DIDs on a tier-1 carrier
Local US phone numbers and outbound minutes delivered over a tier-1 SIP carrier network, provisioned and attached to your campaigns by us.
24/7 support
Reach us by email around the clock for outages, number issues and urgent campaign changes.
Your own private workspace
Each client gets their own users, campaigns, lists and reports. Your data and recordings are never visible to other clients.
Built to help you dial responsibly
Compliance is your responsibility as the caller — Cellotel gives you the controls to do it right. Use of the service requires agreeing to our Acceptable Use Policy.
Live in four simple steps
Get a quote
Tell us about your team, call volume and target states. We send a tailored quote and can walk you through the dialer live.
We set you up
We create your workspace, agent logins, campaigns and local caller-ID numbers.
Upload your leads
Import your consented contact lists by CSV and choose your dial method.
Start dialing
Agents log in from the browser. You watch results in real time and we keep everything running.
A quote built around your team
Every outbound operation is different, so we price Cellotel for yours. Tell us what you need and we'll reply with a clear written quote — no obligation.
- Agent seatsHow many agents dial at once, and how that may grow.
- Call volumeYour expected US outbound minutes per month.
- Phone numbersHow many local US DIDs you want for caller ID.
- Recordings & setupRecording retention, campaigns and onboarding help.
Frequently asked questions
What is a predictive dialer?
A predictive dialer automatically dials several numbers per available agent and connects only answered calls to your agents, so they spend their time talking instead of waiting on rings and voicemails. The dialer adjusts its pace to keep abandoned (dropped) calls within your target.
Do I need to install anything?
No. Cellotel is fully hosted. Agents use a web browser plus a softphone (WebRTC in the browser or a free SIP softphone). Admins manage everything from the web panel.
Which countries can I call?
Cellotel is built for calling US numbers using US DIDs. Contact us if you need other destinations and we'll confirm availability.
How does local-presence caller ID work?
We attach local numbers to your campaign by area code. When a lead is dialed, the dialer picks a caller ID from the matching area code if you have one, otherwise it uses your campaign's default number.
What happens if a number gets flagged as spam?
We help you monitor number reputation and, when needed, retire a flagged number and replace it with a fresh one on your campaigns. We recommend registering your numbers with the carrier analytics registries and calling only consented leads — the best protection against spam labels.
Can I bring my own leads?
Yes — and they must be leads you have the legal right to call, with any required consent (e.g. TCPA prior express written consent for marketing calls to mobile phones). You are responsible for scrubbing against the National DNC Registry; our tools help you enforce it.
How much does Cellotel cost?
Every setup is quoted individually, based on your number of agent seats, expected call volume, phone numbers and recording needs. Request a quote and we'll reply with a written proposal.
Is there a long-term contract?
No long-term contract is required. Terms are confirmed in your quote.
Are call recordings included?
Yes. The retention period is agreed in your quote. Remember that some US states require all-party consent to record — your call script should include a recording disclosure.
Get a quote or book a demo
Tell us a little about your team and what you need. We reply by email, usually within one business day.